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Mosso Cloud Server 256mb $10.95 Per Month???
  • Ok, I must admit I am confused. When Rackspace bought SliceHost I was under the assumption they were going to use the SliceHost services, but today they released pricing for their Mosso Cloud Servers, which has a 256mb configuration starting at $10.95 per month. This is nearly half the cost of a 256mb slice ($20.00). I am missing something here? Is Mosso really starting a pricing war with itself (SliceHost)?

    Could use clarification, thanks.
  • I already started a thread on this here.
  • Those costs are only for the server instance itself. Bandwidth is a la carte in both directions (up/down).
  • As Matt mentioned on the other thread, the existing packages are a better value if you include the total bandwidth given with those packages. However, that assumes you are using a certain amount of bandwidth.

    I agree the new offering seems strange and maybe even confusing. I think they should pick one price model or the other. I guess we need to wait for more information to become available, I have a ton of questions.
  • So is Mosso Cloud servers not Slicehost slices then? Basically are they separate, no Slicehost admin portal or API, etc? I guess I am confused then, why Rackspace would buy Slicehost, only to come out with a competing product? Thanks.
  • As of right this moment, there are no competing products. There is only Slicehost. Cloud servers has yet to launch. Also, all the $$ goes to the same place. We really don't know what will happen until cloud servers actually launches. Might as well wait until Monday before getting too confused.
  • Heya,

    Have a look here:

    http://www.slicehost.com/articles/2009/3/14/what-s-up-with-cloud-servers

    This may explain things a bit better. It is a different concept and a different audience in mind.

    We're not going to hide the fact that it might be better for some people. Just as Rackspace Managed has been better for some Slicehost customers.

    But the idea is not a competing product at all. It offers a different model. We are a bundled VPS (bandwidth included with bandwidth pooling, known costs and so on) with the Cloud Servers being a metered utility model with a pay-as-you-go approach to bandwidth, etc.

    Both products offer advantages to different users.

    I hope that helps a bit but think of the concepts behind it and you will see it is quite different in terms of usage.

    PickledOnion
  • Pickled,

    Thanks for the response, so I crunched some numbers, and Slicehost is cheaper than Cloud Servers assuming your using significant amounts of the bandwidth.

    Slicehost = $20/month includes 100GB bandwith

    //Assuming 100% usage at 75GB Upload And 25GB Download per month
    Cloud Server: $10.95 + $2 download bandwidth + $16.5 upload bandwidth = $29.45 per month

    //Assuming 50% usage at 37.5GB Upload And 12.5GB Download per month
    Cloud Server: $10.95 + $1 download bandwidth + $8.25 upload bandwidth = $20.20 per month

    So basically it breaks down to getting 1/2 the amount of bandwith of SliceHost for the same cost to use Cloud Servers.
  • One thing I would interested in knowing, I believe all slices have a maximum burst of 10mbps right? Is Cloud Server 10mbps as well or is it 100mbps?
  • As far as I am aware it is also 10 but you would need to check at mosso for final confirmation.

    PickledOnion
  • PickledOnion,

    Are you able to confirm that Mosso Cloud Servers is simply SliceHost re-branded with the Rack Space name? It certainly seems that way. They offer the same slice sizes, same distributions, and every facet seems to be identical. Thanks.
  • Rackspace owns Slicehost, so why would it matter? And wouldn't that be the smart thing to do (from an eng/arch perspective)? :-)

    As a Slicehost and now Mosso customer, I'm happy for the flexibility in offerings. Mosso is a great sweet spot for small sites just taking off. If your site is using a ton of bandwidth, the traditional Slicehost slices will probably look better.
  • In case anyone was curious I just signed up for mosso and added a server. It seems, well... identical... to slicehost. Except for the ui theme being less web 2.0 and more enterprise 2.0.

    I would imagine what happened was that Rackspace went shopping for someone with the experience to do an EC2 competitor since it's obvious that's the way things are moving, and the slicehost guys kick ass and were an available acquisition target. Probably the week the acquisition was done the programmers cp -Rp'ed the source to the slicehost management interface and started modifying it to charge by the hour instead of by the month. It's that similar.

    I can't blame them, if it isn't broke don't fix it, and that's what they bought Slicehost for. IMHO it's going to be tough for slicehost to compete with cloud servers for a lot of lower-bandwidth customers unless the Rackspace Cloud Servers DFW operation is just cursed. I have 9 slices in my company account (and another $400 or so that I manage for other people) and only one of mine approaches even 10% of it's monthly bandwidth allowance. Loading slices up as file servers doesn't make sense because they're 10 megabit and single nic limited, so for anything of scale I'd be offloading files to S3 or a CDN anyway.

    If I move everything but the high bandwidth site I've got to Cloud Servers my costs for those slices would drop from $360 a month to $214, plus whatever they end up charging for backups. The backups may end up killing the deal, so I probably won't move things till they announce that, but that's still a 40% price drop. Since I'm in Texas there may be another 8.25% on top of that, which further sours the discount, but we'll just have to see.


    Incase you were curious how similar the systems are, this is an excerpt from a mosso instance complete email I just got:

    ---------------
    Your Cloud Server build is complete.

    Mosso|The Rackspace Cloud
    support@mosso.com


    And a slicehost one I got two days ago:
    ---------------
    Your slice build is complete.

    ----
    Slicehost
    www.slicehost.com

    The systems even have the same 'bugs', ie: you can get to the backup screen but can't enable backups until a slice build is complete.
  • Yup, I'm sold. Goodbye Slicehost, hello Cloud Servers. ;)

    I'm going to have some work this week in moving away from Slicehost. *wipes a tear*

    But yet, I won't actually be moving away from Slicehost.

    Weird.
  • >>plus whatever they end up charging for backups.

    Are you saying that backup/restoring/cloning functionality is not yet available for CloudServers ?
  • Posted By: artagesw>>plus whatever they end up charging for backups.

    Are you saying that backup/restoring/cloning functionality is not yet available for CloudServers ?


    For "a limited time" the backups are free. ;)

    I just signed up, seems to have all the same functionality that the Slicehost manager has. Though I haven't used the backup/restoring/cloning so I'm not 100% sure about that.
  • I signed up when they first opened and do not like them. The UI for the control panel seems a little heavy for my taste and it is pretty obvious to me that it is just a rebranding with different package setups. The control panel also says "slice" in many places which I found funny if they were supposed to be separate.
  • Posted By: mikemac11I signed up when they first opened and do not like them. The UI for the control panel seems a little heavy for my taste and it is pretty obvious to me that it is just a rebranding with different package setups. The control panel also says "slice" in many places which I found funny if they were supposed to be separate.

    I agree... I like it for cost, but I think I'll do the DNS management @slicehost. The Management UI is slow and crappy at Mosso.
  • I signed up with mosso to check things out and it seems to be nothing but slicehost with GUI/price changes. Even my reverse IP resolves to slicehost.net. Another factor which is probably missed out is mosso would be offering backups @ 0.15/GB against slicehost $5/10/20 slabs.

    Interestingly while I prefer slicehost GUI, if I look at costing it does make more sense to switch to mosso....yes if I use complete 100GB then mosso is costilier, but if I my site becomes that famous (to consume all 100GB) I don't mind spending $10 extra ...till I reach there I am saving HUGE $$ on bandwidth.
  • In a practical sense, it doesn't really matter whether you choose Slicehost or Mosso. Since they're both owned by Rackspace, the net effect of "leaving" Slicehost for Mosso is zero.
  • Posted By: sagarAnother factor which is probably missed out is mosso would be offering backups @ 0.15/GB against slicehost $5/10/20 slabs.

    Is backup cost based on the size of the slice's storage or the amount of space actually consumed by the back up? For example, if I have a 256 with 10GB storage, and I'm only using 5GB, is it $.15x5 ot $.15x10?

    Either way, Mosso's pricing on backups is far cheaper if the $.15/GB you cite is correct.

    I wonder if you can get backups on the larger slices as well, since Mosso is charging by the GB?
  • Posted By: artageswI wonder if you can get backups on the larger slices as well, since Mosso is charging by the GB?

    I recall a podcast where they explained the reason for not offering backups on the larger slices- they can't guarantee the backup will complete in a reasonable amount of time. I expect that's the case with Mosso, unless they allow backups of, say, an 8GB server that only has 2GB space used.
  • Yeah, I just read that that the limitation is not the size of your slice. There is a hard limit of 80GB per backup.

    Also, backup pricing has not been finalized. The backups are stored on Cloud Files. Cloud Files pricing includes a fee for bandwidth consumed. I hope that doesn't mean that we get charged for both the storage space consumed by the backup AND the transmission bandwidth used for storing to/restoring from Cloud Files.
  • I'm moving a few very low traffic rails sites to my new Cloud Server from Joyent. Even though my Joyent account is free (lifetime), I just can't stand their wacky version of OpenSolaris. These sites get very little traffic, so a Cloud Server makes much more sense than a full Slice.

    Thanks to the Slicehost and Rackspace guys for another sweet product!
  • Posted By: jimjimovichI'm moving a few very low traffic rails sites to my new Cloud Server from Joyent. Even though my Joyent account is free (lifetime), I just can't stand their wacky version of OpenSolaris. These sites get very little traffic, so a Cloud Server makes much more sense than a full Slice.

    Thanks to the Slicehost and Rackspace guys for another sweet product!


    I feel the same way. I feel that Solaris is probably superior to Linux on the server but Linux is good enough and I have no stomach for learning another OS. My lifetime Joyent Accelerator has been doing nothing but collecting dust. Also, I can't believe they still don't have a control panel like Slicehost which allows you to blow away your Accelerator and create a new one.

    I do have sites on a shared Accelerator though, and those sites will be coming over soon.
  • The logical next step for RackSpace is to bring down Slicehost and merge it with Mosso.

    It's just a matter of time until everyone is on Mosso.
    I have to belive that Rackspace wanted to fund the development of the Mosso platform with existing Slicehost customers which have historically shown very little
    cancellations. So when the base of slicehost customers are moved over to Mosso, it will be one big RAIN CLOUD.

    With the new EC2 reserved pricing I'm leaning toward EC2. Servers in Europe and US and soon other locations.
  • afewtips,

    Rackspace absolutely recognizes the value of the slicehost customer base. This is precisely why we are all working very hard to maintain slicehost's integrity as it stands. There is actually quite a bit of effort behind the scenes being undertaken (both by us and by Rackspace) to keep what we have going strong. If the plans were to simply do away with Slicehost, all the time and energy would be a total waste and non-sensical.

    Certainly we expect that some number of slicehost customers may prefer the cloud server product for whatever reason, but slicehost is alive and kicking and I don't think we are in jeopardy of losing our mojo or turning into a rain cloud. Unfortunately there is no way to prove that statement, but I would add that we have crossed the 5 month mark since the acquisition and from my perspective we haven't let our good thing die yet. No dark skies in my forecast.
  • Rain Cloud was too harsh.
    I don't think it would be the end of the quality if it did merge, it would however take away from the feeling of "Small town"
    hosting, which feels good. I guess I'm still bumming about the sale.

    5 months isn't much time to prove anything and it wouldn't die - it would just live somewhere else, in another form, with a different name, and different hardware and run by different people.
  • Posted By: jasonafewtips,

    Rackspace absolutely recognizes the value of the slicehost customer base. This is precisely why we are all working very hard to maintain slicehost's integrity as it stands. There is actually quite a bit of effort behind the scenes being undertaken (both by us and by Rackspace) to keep what we have going strong. If the plans were to simply do away with Slicehost, all the time and energy would be a total waste and non-sensical.

    Certainly we expect that some number of slicehost customers may prefer the cloud server product for whatever reason, but slicehost is alive and kicking and I don't think we are in jeopardy of losing our mojo or turning into a rain cloud. Unfortunately there is no way to prove that statement, but I would add that we have crossed the 5 month mark since the acquisition and from my perspective we haven't let our good thing die yet. No dark skies in my forecast.

    Jason,

    But where is the development time going to go? Will all that time go into Mosso leaving slicehost without new features and behind in hopes to move people to Mosso? There are a few reasons why I don't switch:

    1. The slicehost control panel is much less bloated than the Mosso control panel which is much nicer
    2. Slicehost offers a better value
    3. The slicehost iphone app works perfectly

    I hope RackSpace sees the value in keeping these separate.
  • Hi,

    All we can do is repeat what we have said right from the beginning: We are not going to change.

    Since the acquisition we have lowered prices, reintroduced the 10% bonus, opened the Dallas datacenter and so on.

    I know 5 months may not be a long time for the sceptical but we have not changed in what we offer. Cloud Servers is aimed at a different audience who don't want known bills, known quantities, pooled bandwidth and so on. As Jason said, some users may find it a more appealing product and that is absolutely fine - just as some of our customers found a managed solution more suited to their needs.

    However, we are not going to change our core product which is a bundled VPS solution.

    One thing we have coming as a direct result of the acquisition is international datacenters. We have always said this is on the cards and it still is (I don't have a date for you though). That wouldn't have been possible (or any where near as approachable an expansion) without Rackspace.

    One thing that you may find of interest is that not one single 'original' employee (i.e. those that were with Slicehost before the acquisition) have left or even professed an interest in leaving since the acquisition. I think that says a lot about what our plans are and what Rackspace's plans are. Rackspace have no intention of watering down what we offer and no intention of changing us.

    We have no intention of letting that happen (even if there was pressure to change, which there isn't).

    When we first announced the acquisition there was genuine and understandable concern. I hope you can see that although 5 months is not a massive amount of time there is not even a hint of Slicehost changing.

    With regard to development, it is not all going on Cloud services, leaving Slicehost behind. Remember that Jason and Matt started Slicehost with passion. I was the first employee and love what we have and what we offer. I can assure you that we all have the same passion and drive that we always had and always will.

    If time is the only thing that will ease concerns then I ask that you give us more time. We have not wavered in the first 5 months. Give us another 5 months and you will see the same commitment from us.

    PickledOnion
  • PickledOnion:

    Thanks for your response, appreciated. But I think the worry is the following point, not that you lowered prices, reintroduced the 10% bonus, or opened the Dallas datacenter.

    --> Mosso is essentially an exact copy of SliceHost, rebranded and with a different control panel. As you must know, I assume they are using the same servers, same internal tools, and same platform technology.

    So I am confused as why they would continue both operations, even though they are essentially the same exact service, running the same servers, and same platform technology, but just a slightly tweaked pricing model for bandwidth. It does not make sense, I am sure they WANT TO BRING slicehost eventually under the Mosso service to organize and merge everything. This would be a completely different discussion if Mosso was a different service, using different servers, and a different platform technology, but that is not the case.

    I guess, what is the rational for keeping Slicehost and Mosso Cloud Servers operating simultaneously, when they can merge the two into just Mosso?
  • I was told the additional large difference would be the level of support. mosso's offering would be slicehost with support. don't know if that has changed, but I'd pay a bit extra to have someone from RS to help with software issues. I don't need the level of support i was paying for with a dedicated box from RS, but something in between would be awesome. I'd pay extra to have an extra pair of eyes/hands when I get in the occasional pinch.
  • Posted By: justink101So I am confused as why they would continue both operations, even though they are essentially the same exact service, running the same servers, and same platform technology, but just a slightly tweaked pricing model for bandwidth. It does not make sense...

    I think it makes tons of sense. Rackspace jumped right into the cloud computing game by buying an existing company with technology they could use to expand into a new market segment. One market is for people who want a long-term solution and, as PickledOnion said, a predictable bill each month- people who might either go for managed hosting, but they don't need the hand-holding, or want to step up from shared hosting. Another market is for "cloud" people who want billing by the hour and to pay for just the bandwidth they use. Apparently the the technical requirements are very similar for both these markets- it's just the marketing, billing, and support that's different. So why would they create two entirely different systems to run services that are so similar?
  • I'm really not as negative as I may sound - and I am not a big player so it really won't matter that much to me, except I love when the little guy wins.
    BUT - If I were running the company (and maybe that is why I am not in a position to) different needs do NOT require different companies.
    In fact, it may add to a lack of clarity for the shopper. Kinda like (not exactly) BlueHost and HostGator - confuses more than aligns a brand.
    I think this is exactly what Amazon has recognized, so they came out with reserved pricing. It's still cloud, but with a flavor of VPS.
    So, I don't think the business side of RS cares about user needs and user administration - they can adjust very easily to any need.
    RS needs to make money and serve the customer and having 2 versions of slightly different offerings lacks brand clarity.
    Most people don't know what they need. Will they have to go through Google to find either product? Doesn't make sense.
    I will stop being the troubled customer and just wait and see.